Retourbeleid

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Shipping costs will not be refunded for returns.

Returns are always at your own expence and risk. Returns are accepted in 100% intact condition.

To return your product, you should mail to: nicolelaceur@gmail.com

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at nicolelaceur@gmail.com.

Need help?

Contact us at nicolelaceur@gmail.com for questions related to refunds and returns.